Shipping & Delivery

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1. SHIPPING & DELIVERY POLICY

At Look, we provide FREE Standard delivery to any address within Global. However, do note that we do not deliver to PO Boxes, military and restricted areas, all naval ports andJurongIsland.

On the front, we deliver to most countries that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the check out page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.

2. ORDER STATUS & TRACKING

All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.

The customer is responsible to reserve elevator and do parking agreements with building prior to delivery date. If any of this doesn’t meet the requirements at the moment of delivery. Customer must re-schedule delivery day and pay a extra $30.

Local Deliveries

Local Delivery – is FREE for all orders over $1000 to shipping addresses within 15mi of our store and it takes approximately 1-5 business days to reach you from the time of order. If order is under $1000 then a delivery fee of $60 will be applied to the order.
Miami Dade/Broward Flat Rate – Standard delivery is curbside (no stairs) and is available at flat rate of $80.00 and it takes approximately 1-5 business days to reach you from the time of order.
Palm Beach Flat Rate – Standard delivery is curbside (no stairs) and is available at flat rate of $120.00 and it takes approximately 1-5 business days to reach you from the time of order.
Naples/Fort Myers Flat Rate – Standard delivery is curbside (no stairs) and is available at flat rate of $200.00 and it takes approximately 1-7 business days to reach you from the time of order.

Orlando/Flat Rate Standard delivery is curbside (no stairs) and is available at flat rate of $300.00 and it takes approximately 1-7 business days to reach you from the time of order.

3. MODE OF PAYMENTS

We accept payments via VISA/MASTER credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.